Terms of Purchase
Terms of Purchase
These Terms of Purchase apply to products purchased through www.norellonr.com.
By submitting an order through Norellonr, you agree to these Terms of Purchase and any policies specifically incorporated into them.
Norellonr is owned and operated by Hangzhou Liuxing Network Technology Co., Ltd.
1. Seller Information
The seller operating www.norellonr.com is:
Hangzhou Liuxing Network Technology Co., Ltd.
Business Address:
Room 2116, 2nd Floor, Building 2, No. 480 Binkang Road, Changhe Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
Email:
service@norellonr.com
Phone:
+86 571 8798 6843
2. Product Information
We make reasonable efforts to present product information accurately.
Product descriptions may include information concerning:
- Materials
- Dimensions
- Functions
- Appearance
- Care
- Variants
- Intended use
Reasonable variations may occur because of:
- Lighting
- Photography
- Screen settings
- Manufacturing processes
- Material characteristics
- Measurement tolerances
- Hand-finishing where applicable
Minor differences that are normal for the relevant material or manufacturing process are not automatically considered defects.
3. Product Availability
Products are offered subject to availability.
Adding an item to a shopping cart does not necessarily reserve inventory.
If an item becomes unavailable after an order is submitted, we may contact you and offer:
- Cancellation
- Refund
- An alternative where appropriate
4. Pricing
Prices displayed on Norellonr are the prices applicable when displayed unless otherwise stated.
Prices, promotions, discounts, or product availability may change.
A later price change does not normally change the amount agreed for an already accepted order.
5. Obvious Errors
If a product is displayed with an obvious pricing, description, or technical error, we may contact the customer before fulfillment.
Where appropriate, the customer may be given the opportunity to:
- Continue the purchase at the corrected price
- Cancel the affected product
- Receive a refund where payment has already been collected
Nothing in this section limits rights that cannot legally be waived.
6. Payment
Available payment methods are displayed during checkout.
Payment may be processed by third-party payment service providers.
Orders may be subject to:
- Payment authorization
- Security review
- Fraud-prevention checks
7. Order Acceptance
Submission of an order does not guarantee that fulfillment has been completed.
An order may be rejected or canceled where reasonably necessary, including where there is:
- Payment failure
- Suspected fraud
- Product unavailability
- An obvious pricing error
- An unsupported delivery address
- An unlawful transaction
- Significant misuse of our website or checkout
If we cancel a paid order before fulfillment, an appropriate refund will be issued.
8. Processing Time
Orders may require up to 7 business days to process.
Processing time is separate from delivery time.
9. Shipping
Norellonr currently supports delivery within the United States.
Estimated delivery after dispatch is generally:
4β7 business days
Please review our Shipping Policy for complete details.
10. Shipping Charges
Applicable shipping charges will be displayed during checkout.
Customers will have an opportunity to review applicable shipping charges before submitting payment.
11. Order Changes
If you need to request a change to an order, contact us as soon as possible.
We will make reasonable efforts to accommodate the request before fulfillment has progressed.
Changes cannot be guaranteed once preparation or shipment has begun.
12. Cancellation
Cancellation requests should be sent to:
We will make reasonable efforts to cancel eligible orders before shipment.
Cancellation cannot be guaranteed after the order enters final fulfillment or dispatch.
13. Returns
Eligible products may be returned within 180 calendar days after delivery, subject to our Return Policy.
Customers must contact us before sending a return.
Return shipping responsibility will be determined by mutual agreement based on the circumstances and reason for the return.
14. Refunds
Approved refunds are generally issued to the original payment method.
Norellonr will normally initiate an approved refund within 7 business days.
Payment providers may require additional time before the funds appear.
15. Damaged, Defective, or Incorrect Products
If a product arrives:
- Damaged
- Defective
- Incorrect
- Materially different from the item ordered
contact customer support.
We will review the situation and provide an appropriate remedy.
16. Personal and Lawful Use
Products purchased from Norellonr are intended for legitimate purchasing purposes.
You may not use our checkout or services for:
- Fraud
- Unauthorized payment activity
- Payment abuse
- Illegal transactions
- Deliberate misuse of our systems
17. Consumer Rights
Nothing in these Terms of Purchase removes rights or remedies that cannot lawfully be excluded under applicable consumer-protection laws.
18. Governing Law
These Terms of Purchase and transactions entered into with Hangzhou Liuxing Network Technology Co., Ltd. are governed by the applicable laws of the People's Republic of China, except to the extent mandatory consumer-protection law applicable to the customer provides otherwise.
Nothing in this provision is intended to remove mandatory rights available to consumers under applicable law.
19. Relationship With Other Policies
Purchases may also be governed by:
- Return Policy
- Shipping Policy
- Privacy Notice
- Terms of Use
Where a specific purchase-related rule appears in the Terms of Purchase, that specific rule will normally govern that purchase, subject to applicable law.
20. Contact Information
Legal Company Name:
Hangzhou Liuxing Network Technology Co., Ltd.
Business Address:
Room 2116, 2nd Floor, Building 2, No. 480 Binkang Road, Changhe Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
Website:
www.norellonr.com
Email:
service@norellonr.com
Phone:
+86 571 8798 6843
Customer Service Hours:
MondayβFriday, 9:00 AMβ6:00 PM China Standard Time (UTC+8), excluding public holidays.
Last Updated: October 15, 2026