Privacy policy
Privacy Notice
This Privacy Notice explains how Norellonr collects, uses, stores, shares, and otherwise processes personal information when you visit www.norellonr.com, place an order, communicate with us, or otherwise interact with our services.
Norellonr is owned and operated by Hangzhou Liuxing Network Technology Co., Ltd.
For purposes of this Privacy Notice, โNorellonr,โ โwe,โ โour,โ and โusโ refer to Hangzhou Liuxing Network Technology Co., Ltd. in connection with operation of www.norellonr.com.
1. Information We May Collect
Depending on how you interact with Norellonr, we may collect the following categories of information.
Contact Information
This may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and Transaction Information
This may include:
- Products ordered
- Order numbers
- Purchase amounts
- Payment status
- Shipping details
- Tracking information
- Returns
- Refunds
- Customer support history
Payment Information
Payments may be processed through third-party payment processors.
We may not receive or retain complete payment-card numbers.
We may receive transaction identifiers, billing information, authorization status, and other information needed to administer an order.
Account Information
If account functionality is available, we may process information such as:
- Account identifiers
- Login information
- Saved addresses
- Customer preferences
- Order history
Device and Usage Information
Certain information may be collected automatically when you use our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Website interactions
- Cookie identifiers
- Approximate location derived from technical information
Communications
When you communicate with us, we may retain information contained in emails, forms, customer-service requests, and other communications.
2. How We Use Personal Information
We may use personal information to:
- Operate our website
- Process orders
- Verify transactions
- Arrange fulfillment
- Provide shipping and tracking
- Process returns and refunds
- Provide customer service
- Communicate about orders
- Detect and prevent fraud
- Protect customers and our business
- Improve website functionality
- Analyze website usage
- Maintain security
- Keep transaction and accounting records
- Send marketing communications where permitted
- Meet legal and regulatory obligations
3. Cookies and Similar Technologies
Norellonr may use cookies, pixels, local storage, tags, and similar technologies.
These technologies may support:
- Essential website operation
- Shopping-cart functionality
- Checkout
- Fraud prevention
- Security
- Remembering preferences
- Analytics
- Performance measurement
- Advertising and marketing where applicable
Where required, users may be provided with controls for managing non-essential cookies.
You may be able to accept, reject, or manage certain cookie categories.
Disabling certain cookies may affect some website functionality.
4. Third Parties and Service Providers
We may share information with service providers where reasonably necessary to operate our business.
These may include:
Ecommerce Providers
We may use Shopify and related technology providers to operate or support our store.
Payment Providers
Payment information may be processed by:
- Payment processors
- Banks
- Card networks
- Digital payment providers
Shipping and Logistics Providers
Information necessary for delivery may be provided to:
- Shipping carriers
- Fulfillment providers
- Warehousing partners
- Logistics providers
Analytics and Technology Providers
We may use providers that support:
- Website analytics
- Hosting
- Security
- Customer support
- Fraud prevention
- Website performance
- Advertising
- Marketing
Professional Advisers
Information may be shared where reasonably necessary with:
- Legal advisers
- Accountants
- Auditors
- Insurers
- Consultants
Legal Requirements
Information may be disclosed where reasonably necessary to:
- Comply with applicable law
- Respond to valid legal requests
- Protect legal rights
- Prevent fraud
- Protect safety or security
- Enforce applicable agreements
5. Advertising and Analytics
Where advertising or analytics technologies are used, certain providers may receive information concerning visits to and interactions with our website.
Where required by applicable law, users may be given choices concerning certain advertising or data-sharing activities.
6. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Providing services
- Maintaining transaction records
- Completing orders
- Handling returns and refunds
- Preventing fraud
- Resolving disputes
- Accounting
- Tax compliance
- Legal compliance
- Security
Different categories of information may be retained for different periods.
7. Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable law and your place of residence, you may have certain rights regarding personal information.
These may include the right to:
- Request access
- Request correction
- Request deletion
- Request information about certain uses or disclosures
- Opt out of certain marketing
- Exercise applicable advertising or sharing choices
- Appeal certain privacy decisions where required
Certain rights may be subject to verification requirements and legal exceptions.
Requests may be sent to:
9. Marketing Communications
Where permitted, we may send promotional communications.
You can unsubscribe from promotional emails using the unsubscribe method included in those messages where available.
Even if you opt out of promotional communications, we may continue sending transactional or service-related communications relating to:
- Orders
- Payments
- Shipping
- Security
- Returns
- Refunds
- Customer support
10. Children's Privacy
Norellonr is intended for a general audience and is not directed to children under 13.
We do not knowingly seek to collect personal information from children under 13.
If you believe a child has improperly provided personal information to us, please contact us.
11. International Processing
Because Norellonr, its service providers, ecommerce platform, payment partners, or logistics partners may operate in different countries, information may be processed outside the country or state where you live.
Where required, reasonable measures are used to process personal information consistently with applicable requirements.
12. Privacy Choices
Depending on applicable privacy law and the technologies used on our website, customers may be offered controls concerning:
- Non-essential cookies
- Analytics
- Advertising technologies
- Certain sharing or processing activities
Where a โYour Privacy Choicesโ or similar feature is made available, you may use it to manage the applicable preferences.
13. Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in:
- Services
- Technology
- Business operations
- Legal requirements
- Privacy practices
The latest version will be published on this page.
14. Contact Information
Data Controller / Website Operator:
Hangzhou Liuxing Network Technology Co., Ltd.
Brand:
Norellonr
Business Address:
Room 2116, 2nd Floor, Building 2, No. 480 Binkang Road, Changhe Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
Website:
www.norellonr.com
Privacy and Customer Support Email:
service@norellonr.com
Phone:
+86 571 8798 6843
Customer Service Hours:
MondayโFriday, 9:00 AMโ6:00 PM China Standard Time (UTC+8), excluding public holidays.
Last Updated: October 15, 2026